Refund Policy – YTDCA Youtubers and Digital Creator Association
Last Updated: January 2026
This Refund Policy outlines the terms for refunds and cancellations for donations, memberships, and programs offered by YTDCA.
- DONATIONS
Donation Policy:
- Donations are generally non-refundable.
- Funds allocated to donations are immediately directed to field work and community programs.
- Once a donation is processed, it cannot be reversed or refunded.
Refund Exceptions:
- Double Payment: If you are charged twice for the same donation, you may request a refund for the duplicate charge within 3-7 days of payment.
- Technical Error: If an incorrect amount was charged due to a technical error, contact us immediately with proof.
- Failed Transaction: If your payment failed but was still processed, contact us for resolution.
Refund Request Process for Donations:
- Email support@technitipro.in with your transaction details
- Include proof of the error (screenshot, receipt, etc.)
- Allow 7-15 working days for review and processing
- Refunds are issued to the original payment method
- Payment gateway charges are non-refundable
- MEMBERSHIP FEES
Membership Cancellation:
- Members can cancel their membership anytime by contacting us.
- Cancellation can be initiated via email: support@technitipro.in
Refund Upon Rejection:
- If a membership application is rejected, a full refund (minus payment gateway charges) will be issued within 3-7 business days.
- Charges are typically 1-3% depending on the payment method.
Refund Upon Member-Initiated Cancellation:
- If a member cancels within 7 days of purchase: Full refund available.
- If a member cancels after 7 days: No refund will be issued.
- Pro-rata refunds are not available for partial month usage.
Recurring Membership:
- Automatic renewals can be cancelled 7 days before the renewal date.
- Cancellation after the renewal date will not result in a refund for that billing cycle.
- EDUCATIONAL PROGRAMS & WORKSHOPS
Program Cancellation:
- Cancellation within 7 days of program start: Full refund (minus payment gateway charges).
- Cancellation after 7 days: No refund available.
- YTDCA may cancel a program if minimum enrollment is not met. Full refund will be issued within 5-7 working days.
Program Refund Process:
- Submit cancellation request via email: support@technitipro.in
- Include order ID and reason for cancellation
- Refunds processed within 7-15 working days to original payment method
- Payment gateway charges (typically 1-3%) are non-refundable
- SCHOLARSHIP & ASSISTANCE APPLICATIONS
- Scholarship application fees are non-refundable.
- Application processing fees are non-refundable even if the application is not approved.
- If a scholarship is granted but not utilized within the specified period, funds are retained by YTDCA for future programs.
- DIGITAL PRODUCTS & COURSES
- Digital products (e-books, guides, templates) are non-refundable once accessed or downloaded.
- Online courses have a 7-day money-back guarantee if not started.
- Once course material is accessed, no refund will be issued.
- REFUND PROCESSING
Refund Timeline:
- Initial review: 3-5 business days
- Approval/rejection decision: 5-7 business days
- Payment processing: 7-15 working days
- Bank/payment processor crediting: 3-5 additional business days
- Total processing time: Up to 30 days
Payment Gateway Charges:
- Payment gateway charges (PayU, Razorpay, PhonePe, etc.) are non-refundable.
- Typical charges: 1-3% depending on payment method
- If refund is due, gateway charges will be deducted from the refund amount
Refund Method:
- Refunds are issued to the original payment method used for the transaction.
- We cannot issue refunds to a different payment method.
- International payments may take additional time due to currency conversion.
- SPECIAL CIRCUMSTANCES
Chargeback & Disputed Transactions:
- If you initiate a chargeback with your bank, we reserve the right to suspend your account.
- Fraudulent chargebacks may result in permanent account suspension.
- Resolution will be attempted through our support team first.
Billing Issues:
- If charged multiple times, contact support immediately: support@technitipro.in
- Include transaction IDs and dates for all duplicate charges
- Duplicate charges will be investigated and refunded if verified
- CONTACT FOR REFUND REQUESTS
Email: support@technitipro.in
Subject: Refund Request – [Order ID]
Include: Transaction ID, date, amount, reason for refund
Address: Dehradun, Uttarakhand, India
Response time: 24-48 working hours
- GOVERNING TERMS
- This Refund Policy is subject to change without notice.
- Changes will be posted on this page with an updated “Last Updated” date.
- Continued use of services implies acceptance of the updated policy.
- This policy is governed by Indian law and Consumer Protection Act, 2019.
If you have questions or concerns about refunds, please contact our support team at support@technitipro.in
We appreciate your understanding and support!